FAQ

FREQUENTLY ASKED QUESTIONS

[Cool Rhino & Cool Rhino O2]

Fever usually happens when the body is infected by bacteria or virus. The body temperature would exceed 37 ℃.

“Heatiness” on the other hand, refers to the experience of internal heat within the body, or when the body shows symptoms of “heatiness”.

Yes! Cool Rhino can be used to prevent and relieve body heatiness caused by the consistent hot weather and consumption of spicy food as well as other factors as described above. It is also perfect to cool yourself down after exercising or playing sports!

Both Cool Rhino and Cool Rhino O2 consist of raw Gypsum Fibrosum and Calcitum, both of which has cooling properties and assist with reducing heat. Cool Rhino O2 however, has a higher level of infused oxygen in the cooling water.

Yes, you can mix with juices or other ingredients to make a healthy snack or drink, such as juices or smoothies.

Anytime, but we recommend a daily consumption (maximum 4 bottles a day) to prevent any symptoms from body heatiness. You can also drink them with your meal, especially with barbecued, fried, or spicy food.

The use of the cooling method can help relieve ‘heatiness’, such as eating or consuming cooling food (eg: Cooling water, cucumber, or tofu)

You may refer to the expiry date indicated on the bottle. If you are unable to finish Cool Rhino within the same day, you can keep it for the next day.

There are no known side effects for overdose, but it is advisable to drink according to the recommended dosage as indicated on the back of the bottle.

We recommend to drink Cool Rhino one hour after consuming Western medicine as it is not advised to mix two different types of medicinal ingredients together.

Sure thing! But if you have a fever, consume Cool Rhino at room temperature.

A person is prone to getting heatiness if:

  • The person is exposed to hot wheaher or environment for long time.
  • The person has long-term fatigue, or stays up late, experiences intense work pressure, stress or bad mood.
  • The person consumes spicy, fried, or heaty food.

Heatiness may cause the following symptom:

  • Mouth sores
  • Sore throat
  • Nose bleed 
  • Swollen eye
  • Acne, and more

Yes! Cool Rhino can be used to prevent and relieve body heatiness caused by the consistent hot weather and consumption of spicy food as well as other factors as described above. It is also perfect to cool yourself down after exercising or playing sports!

If you are in any health conditions such as having diabetes or kidney conditions, Cool Rhino can be consumed it doesn’t impact the related organ function, but it is also advised to consume Cool Rhino on a moderate basis.

It’s colourless, odourless, and sugar-free. It tastes similar to normal drinking water.